General Information

For Shorelink App support, additional information or customer feedback, contact Shorelink using the contact form on our website or via phone at 441-292-3851.

Though branded jointly, the Department of Public Transportation (DPT) operates bus service and the Department of Marine and Ports operates the ferry service.

For all other bus related enquiries, contact the Department of Public Transportation at 441-292-3851. For all other ferry related enquiries, contact the Department of Marine and Ports Services at 441-295-4506.

Mailing Address

Please feel free to write us at:

Department of Public Transportation
P.O. Box HM 443
Hamilton HM BX, Bermuda

or
Department of Marine and Ports Services
P.O. Box HM 180
Hamilton HM AX, Bermuda

If possible, when writing please indicate the date, the time of day, and the number of the bus or ferry on which you were riding.

Physical Address

Department of Public Transportation Physical Address

26 Palmetto Road
Devonshire DV 05
Bermuda

(441) 292 3851
Send us an email: infor@dpt.bm

Department of Marine and Ports Physical Address

East Broadway
4 Crow Lane
Hamilton HM19

Hamilton Bus Terminal Kiosk Hours

(441) 292 3851

Mon - Fri: 7:15 AM – 7:00 PM | Sat: 8:00 AM – 6:30 PM | Sun & Holidays: 8:30 AM – 5:30 PM

Hamilton Ferry Terminal Kiosk Hours

(441) 295 4506

Mon - Fri: 6:30 PM – 8:00 PM | Sat: 7:30 AM – 6:00 PM | Sun & Holidays: 8:30 AM – 6:00 PM

 
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