General Information
For Shorelink App support, additional information or customer feedback, contact Shorelink using the contact form on our website or via phone at 441-292-3851.
Though branded jointly, the Department of Public Transportation (DPT) operates bus service and the Department of Marine and Ports operates the ferry service.
For all other bus related enquiries, contact the Department of Public Transportation at 441-292-3851. For all other ferry related enquiries, contact the Department of Marine and Ports Services at 441-295-4506.
Mailing Address
Please feel free to write us at:
Department of Public Transportation
P.O. Box HM 443
Hamilton HM BX, Bermuda
or
Department of Marine and Ports Services
P.O. Box HM 180
Hamilton HM AX, Bermuda
If possible, when writing please indicate the date, the time of day, and the number of the bus or ferry on which you were riding.